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FREQUENTLY ASKED QUESTIONS
1.How waterproof are waterproof storage bags?
Our waterproof storage bags are made of high-quality waterproof materials and can effectively resist moisture and humidity. Although they are waterproof, it is recommended to avoid long-term immersion in water to ensure their service life.
2.What items can I store in waterproof storage bags?
Waterproof storage bags are ideal for storing a variety of items, including but not limited to: Clothing, toiletries, electronics, food (please ensure that the packaging is well sealed)
3.How to clean waterproof storage bags?
When cleaning waterproof storage bags, please follow the steps below:
Wipe the surface of the bag with a damp cloth or sponge to remove dirt.
If there are stubborn stains, you can gently scrub with mild soapy water.
Please avoid washing in a washing machine or dryer to avoid damaging the bag.
4.Can I customize the color or pattern of the waterproof storage bag?
We currently do not support personalized customization services, but we will regularly launch new styles and multiple colors for you to choose from. Please pay attention to our official website or social media for the latest information.
5.How to ensure the security of my order?
Our website uses the latest encryption technology to ensure the security of your payment and personal information. We work with trusted payment processors to protect your information from unauthorized use.
6.How long does it take for my order to be delivered?
The delivery time for your order depends on your region and the delivery method you choose. In general: it usually arrives within5 business days (specific time may vary by region).
7.Can I return my purchase if I am not satisfied with the product I purchased?
Yes! If you are not satisfied with your waterproof storage bag, you can apply for a return according to our Refund and Return Policy. Please ensure that the product is in its original packaging and unused.
8.What should I do if the product I received is damaged?
If your product is damaged during shipping, please contact our customer service team within 48 hours of receiving the product so that we can provide you with a solution, including replacement or refund.
9.Do I need to pay additional shipping costs?
The specific shipping costs will be displayed at checkout. We offer different shipping options, and you can choose the shipping method that suits you.